Terms
Bunchy is run by [company name, registered number and address] (“we”). These terms are between us and you, the florist or business that signs up (“you”).
What Bunchy does
Bunchy gives your customers a bouquet builder on your website. They choose flowers from the stock and prices you set, see a picture of the bouquet, and send you a request or add it to your shop’s basket. You decide whether to accept each request. You make and deliver the bouquets, and you are the seller to your customers.
Pictures
Bouquet pictures are drawn by computer from real flower photographs. They show the flowers, colours and size chosen, but every bouquet is arranged by hand, so yours will differ. Bunchy labels every picture as a preview. You agree to make bouquets that match what customers chose as closely as you reasonably can, and to agree any swaps with them.
Price and trial
Your first 30 days are free. After that Bunchy costs £29 a month, charged in advance by our payment provider, Stripe. We take no commission on your orders. You can cancel any time from the billing page or by emailing us, and you keep access until the end of the month you’ve paid for. We’ll tell you at least 30 days before any price change.
Your account
Keep your app sign-in link private: anyone with it can change your stock, prices and requests. Tell us straight away if you think someone else has it, and we’ll give you a new one.
Your data and your customers’ data
Your stock, prices and orders are yours, and you can ask us for a copy at any time. When your customers send requests, you are responsible for their personal data and we handle it on your behalf, as described in our privacy notice.
Fair use
Don’t use Bunchy to sell anything other than flowers and related gifts, to mislead customers, or to try to break or overload it.
Our responsibility
We work hard to keep Bunchy running and accurate, but we can’t promise it will never be unavailable or wrong. We are not responsible for lost profits or for disputes between you and your customers. Our total liability to you in any 12 months is limited to what you paid us in that time. Nothing in these terms limits liability that the law doesn’t allow us to limit.
Ending
You can stop at any time. We can end your account with 30 days’ notice, or straight away if you seriously break these terms. When an account ends we delete its shop and orders within 90 days, unless the law requires us to keep them.
Law
These terms are governed by the law of England and Wales.
Contact
Reply to any Bunchy email, or use the contact form on bunchy.co.uk.